Returns & Refunds
At Karma Industries, we want you to be satisfied with your purchase. If you’re not happy with your order, please review our return and refund policy below.
Returns
- You may return items within 30 days of delivery.
- Items must be unused, unworn, and in their original packaging.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
- Once your return is received and inspected, we will notify you of approval or rejection.
- Approved refunds will be processed within 5-7 business days via the original payment method.
Exchanges
- Exchanges will be treated as a Return with a Refund processed back to the payment method used for the original sale.
- Exchanges are available for defective or incorrect items. Please contact us at info@karmaindustries.com.au to arrange an exchange.
Non-Returnable Items
- Gift cards, customized products, and clearance items are final sale.
For any return inquiries, email us at info@karmaindustries.com.au.